The Symantec Encryption Desktop 10.5 for Windows release includes additional platform support.
Support for Windows 10 version 2004 and Windows Server 2019 Remote Desktop Services
Express burn plus 8 15 tires. Desk 3 1 – writing blogging and notes for wordpress. Pear note 3 1 2. Symantec Encryption Desktop Professional & PGP Command Line 10.4.1 MP2 Symantec Encryption Desktop Professional is a comprehensive suite of encryption applications which provides flexible, multi-layered encryption by bundling Drive Encryption to secure the files stored on local hard drives, and Desktop Email Encryption to secure confidential data in email.
Symantec Encryption Desktop Windows 10 Encryption
This release extends support for installation of Symantec Encryption Desktop for Windows on systems running the following platforms:
- Symantec Encryption Desktop Professional 10.4.1 + Keymaker-CORE 124.76 MB/Symantec PGP Command Line 10.4.1 (Win/Mac/Lnx) + Keymaker-CORE 146.21 MB.
- Current system requirements for Symantec Encryption Desktop (powered by PGP) 10.4.1 for Microsoft Windows. Resolution: This article contains information for the Encryption Desktop 10.4.1 client releases.
Microsoft Windows 10 version 2004 (May 2020 Update), 32-bit and 64-bit editions (Enterprise and Pro)
Microsoft Windows Server 2019 Remote Desktop Services
This release extends supports Citrix XenApp 7.15 LTSR for Symantec Desktop Email and Symantec File Share Encryption components.
Support for integration of Symantec File Share Encryption with Dropbox is removed. Therefore, you can no longer use Symantec File Share Encryption to decrypt any encrypted Dropbox files.
Support for integration of Symantec Encryption Desktop with Lotus Notes for messaging is removed. Therefore, you can no longer use Lotus Notes for messaging, calendaring, and scheduling.
: Platforms that have reached end of life are no longer supported with Symantec Encryption Desktop.
Before you install or upgrade to Symantec Encryption Desktop 10.5 for Windows on your systems, ensure that your systems meet the minimum requirements that are described at the Symantec Encryption Desktop 10.5 for Windows system requirements help topic.
Symantec Encryption Desktop Windows 10
For information about installing or upgrading to this release of Symantec Encryption Desktop, see the Symantec Encryption Desktop 10.5 for Windows User's Guide.
This section describes issues that users of Symantec Encryption Desktop may encounter, with possible workarounds.
Messaging issues with Outlook and Symantec Encryption Desktop running on Citrix Xenapp
: Symantec Encryption Desktop users published on Citrix Xenapp may experience one or both of the issues below.
The following error message appears when users open an encrypted message or send encrypted messages:
When users attempt to send a secure “Out of Mail Stream” (OOMS) message to an external user, the email is not secured.
To work around these issues, restart the PGPTray, and then restart Outlook.
Incompatibility of PGP Viewer with Outlook 64-bit and Office Professional Plus 2013 or later (Click-to-Run):
PGP Viewer is a 32-bit application. PGP Viewer is not compatible with a 64-bit version of Outlook. PGP Viewer is also not compatible with a Click-to-Run version of Microsoft Office Professional Plus 2013 or later. Therefore, when PGP Viewer is installed with a 64-bit version of Outlook or with a Click-to-Run version of Office Professional Plus 2013 or later, PGP Viewer cannot decrypt PGP encrypted emails. For more information on how to work around this issue, see https://knowledge.broadcom.com/external/article?legacyId=tech253816. [4268499]
Key icons are not displayed in file share properties on Windows 10 (64-bit) systems:
On Windows 10 (64-bit) systems, when you view the properties of files that are protected by Symantec File Share Encryption, no icons are displayed next to the keys that are listed in the tab. [3817868]
Software incompatibility with Symantec File Share Encryption and Microsoft OneNote:
When you edit the Microsoft OneNote file located on the DFS-shared folder protected by Symantec File Share Encryption, the Microsoft OneNote file may become corrupted. [3794108]
When you create a network shared folder and encrypt it with an encryption key using Symantec File Share Encryption, then later delete the encryption key from the keyring, you can still access the folder using the encryption key stored in the cache. [3565621]
Saving files from protected folders to unprotected folders:
When users open files from folders that are protected by Symantec File Share Encryption, and then save them to unprotected folders, the files might remain encrypted instead of being saved in an unencrypted state.
To work around this issue, after you open a file from a protected folder, wait for 30 seconds before you save it to an unprotected folder. Alternatively, save the file using a different file name. [3574072]
When you send an email from a system running Symantec Encryption Desktop with Microsoft Outlook in offline mode, then the email is incorrectly copied to the 'Sent Items' folder even though the email is not sent. [3376092]
Symantec Encryption Desktop 10 4 13
Software incompatibility with the Symantec Drive Encryption feature:
Certain programs are incompatible with the Symantec Drive Encryption feature; do not install these products on a system with Symantec Encryption Desktop, and do not install Symantec Encryption Desktop on a system with these products installed:
Faronics Deep Freeze (any edition) [15443/2460632]
Safeboot Solo co-exists on the system but blocks Symantec Drive Encryption.
SecureStar SCPP co-exists on the system but blocks Symantec Drive Encryption.
Wave Systems' Dell Embassy Trust Suite co-exists on the system but causes the system to slow down.
The HP ProtectTools Suite Drive Encryption feature blocks encryption of the disk with Symantec Drive Encryption or cause a system crash with a blue screen error message, depending on the order in which the applications are installed. [19297/2464461/3406884]
Modifying disk partition with Symantec Encryption Desktop installed causes data loss after disk decryption:
If users add, modify, or delete disk partitions after Symantec Encryption Desktop is installed on the system, those partitions become RAW if the disk is later decrypted. Any data that used to exist in those partitions is lost. [3902583]
Symantec Drive Encryption does not detect when drives are already encrypted by BitLocker, and gives users the option to encrypt those drives manually. [3690857]
Refreshing or resetting Microsoft Windows 8.1 and 10 systems:
When the boot drive of your Windows system is encrypted with Symantec Drive Encryption, the refresh and reset features of Windows do not work properly. To refresh or reset your system, copy your PGP Keys to a USB drive (if applicable), decrypt the boot drive first, refresh or reset your system, install Symantec Drive Encryption, and encrypt the boot drive again. If you have performed refresh or reset operation on your encrypted system and your system does not boot Windows, then decrypt the drive using the Symantec Drive Encryption recovery CD, and then reset or refresh your system using the Windows boot disk. [2984615]
While your disk is encrypting, do not accept any operating system updates if they are offered. If the update occurs automatically, do not restart your computer until the encryption process has completed. [25451/2470403, 25612/2470565]
Do not hibernate during encryption or decryption:
If you receive a 'Windows Resume Warning' that 'your system's firmware did not preserve the system memory map across the hibernation transition,' you can choose to resume the system. [28625/2473581]
Symantec Encryption Desktop 10 4 1
UNDER MAINTENANCE